CONVERGYS India Services Hiring Associate – Technical Support
We are hiring for Voice based Inbound Technical Support Process
-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
-Listen attentively to customer needs and concerns; demonstrate empathy.
-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
-Listen attentively to customer needs and concerns; demonstrate empathy.
-Clarify customer requirements; probe for and confirm understanding of requirements or problem.
-Meet customer requirements through first contact resolution.
Interested Candidates can also directly Walk-in along with updated resume & two passport size photographs at : Convergys India Service, E-158, Near First Inner Circle Kalkaji, Opp. to Kandy’s Pastry Parlour, Kalkaji, New Delhi-110019
Note-Undergraduates and B.Tech freshers with excellent communication skill can also apply.
Location : Delhi/NCR
Experience: 0 to 5 yrs
Education: (UG – Any Graduate – Any Specialization, Graduation Not Required, B.Tech/B.E. – Any Specialization, Diploma – Any Specialization, B.Sc – Any Specialization, B.Com – Commerce, B.A – Any Specialization, B.B.A – Management, BCA – Computers, BHM – Hotel Management) AND (PG – Any PG Course – Any Specialization, Post Graduation Not Required)
Experience: 0 to 5 yrs
Education: (UG – Any Graduate – Any Specialization, Graduation Not Required, B.Tech/B.E. – Any Specialization, Diploma – Any Specialization, B.Sc – Any Specialization, B.Com – Commerce, B.A – Any Specialization, B.B.A – Management, BCA – Computers, BHM – Hotel Management) AND (PG – Any PG Course – Any Specialization, Post Graduation Not Required)
Desired Candidate Profile:
-Graduate/Undergraduate can apply.
-Have good technical knowledge.
-Must have Excellent Communication Skills.
-24/7 Environment
-Should be open to work in rotational shifts and rotational week offs
-Courteous with strong customer service orientation.
-Good listening and responding skills.
-Graduate/Undergraduate can apply.
-Have good technical knowledge.
-Must have Excellent Communication Skills.
-24/7 Environment
-Should be open to work in rotational shifts and rotational week offs
-Courteous with strong customer service orientation.
-Good listening and responding skills.
Company Profile:
Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with
Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with
their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business
insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth
Email Address : reena.runam@gmail.com
Regards
Prasad
Posts
0 comments :
Post a Comment