Info Edge India Walkin For Exec Customer Service /Senior Exec

Info Edge India Walkin For Exec Customer Service /Senior Exec

Walk in Date : 11th October’2012Contact person: Surbhi
Timings: 10am – 2pmDesignation :Executive/Senior Executive
Job Location : Sector-2,Noida.

Address:A-88,sector-2,NoidaNear Sector-15 metro station

http://www.infoedge.in/ - link to know about company 

http://www.naukri.com/careerinfoedge/  - link to see careers 

Handling customer queries (Inbound and Email)
Making outbound calls (Survey Calling)
Updating complete/accurate details on CRM
Resolving customer complaints.

Designation :Executive/Senior Executive
Job Location : Sector-2,Noida

Location :Noida
Experience: 0 to 3 yrs
Education: (UG – Any Graduate – Any Specialization, B.A – Any Specialization, B.B.A – Management, BCA – Computers, BHM – Hotel Management, Other Graduate – Any Specialization) AND (PG – Post Graduation Not Required)

Desired Candidate Profile:
Excellent written and spoken communication skills
Good knowledge of excel
Knowledge of internet will be preferred
Proficient in working on computer.

Qualification: Graduate or candidate awaiting for third year result can also apply.

Interested candidates can walk-in at:
A-88,sector-2,Noida
Near Sector-15 metro station

Walk-in Date: 11th October’2012
Contact person: Surbhi
Timings: 10am – 2pm

Company Profile:
Info Edge is India’s No. 1 internet company. It has an assortment of great brands like naukri.com, jeevansathi.com, 99acres.com, naukrigulf.com, Shiksha.com, brijj.com, Firstnaukri.com. Info Edge houses over 1800 employees with a large team of knowledge workers

Walk in Date : 11th October’2012

Address:
A-88,sector-2,Noida
Near Sector-15 metro station

http://jobsearch.naukri.com/job-listings-Executive-Customer-Service-naukri-com--Naukri-com-A-Division-of-Info-Edge-India-Ltd--Noida-0-to-0-years-190612004776--

Current Openings :

Info Edge is best described as India's No. 1 internet company. With online classified businesses in recruitment, matrimony, real estate and education, we are the best in helping Businesses and People meet. With strong brands like Naukri.com, 99acres.com, jeevansathi.com and Shiksha.com in our portfolio and a host of investments in internet start-ups our expertise in the online domain is unquestionable. We have more than 15 years of experience in the internet business, and hence our management team is experienced and understands this domain inside out. Capitalizing on the huge potential of internet penetration in a growing economy like India, we have had high growth historically and our revenue CAGR over FY 06-11 has been at 31%. We are also a highly profitable company, and our current market capitalization stands at ~INR 3.22 billion. Our superior sales and servicing execution backed with continuous product and engineering innovation has helped us maintain leadership position in the Indian internet industry. An employee base of 2000 plus associates and a nationwide presence through 48 company branch offices in 31 cities in India makes us a notable member in the Indian Information Technology industry. Designation Executive Customer Service (naukri.com) - 1 Opening(s) Job Description * Interacting with the HR Professionals on pan India basis. * Conducting Online Recruiter training. * Suggesting the appropriate keywords to the recruiters in order to help them out in finding most relevant CVs from the database. * Identifying unique openings through direct interaction& from various sources including competition sites, career sites, newspapers, expired jobs (in Naukri) for an assigned set of clients. * Convince the client to approve posting all live requirements on Naukri. This is often followed by mail interactions with list of Jobs identified for client's approval. * Internal co-ordinations on job posting to ensure that the acquired jobs are posted properly & on time. * Performance scores are assigned on the basis of quantity & quality of jobs acquired against set targets. Addition bonus points are assigned upon obtaining training requests & getting client issues resolved through respective departments in customer support. * The performance scores & parameters may change depending upon business needs. Desired Profile * Only Graduates should apply. * Must have excellent oral & written communication skills in English. * Basic knowledge of computer's & MS Office is a must. * Good Convincing skills & Soft skills to handle all types of clients over phone * Fixed 9:30- 6:30 Job and 5 days working Experience 0 Years Industry Type Media, Entertainment, Internet Role Associate/ Senior Associate -(NonTechnical) Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations Education UG - B.Com - Commerce, B.Sc - Any Specialization, B.A - Any Specialization, B.B.A - Management, Other Graduate - Any Specialization PG - Post Graduation Not Required Location Noida Keywords Client Servicing, Customer Service / Operations, Client Interaction, customer care, Client Communication, corporate communication, corp comm, customer support, Cold Calling Contact Parul Batra Info Edge India Ltd A-88, Sector-2 NOIDA,Uttar Pradesh,India 201301 Telephone 120-91-3082049 Website http://www.naukri.com Job Posted 19 Sep