Wednesday, November 7, 2012

Ernst & Young Hiring Customer Support Associate – Bangalore


Ernst & Young Hiring Customer Support Associate – Bangalore


Eligibility : Any Graduate


Experience : 0-1.6 Years


Location : Bangalore


https://tas-ey.taleo.net/careersection/gcam01/jobdetail.ftl?job=BAN000N2  - link to see Job Details 
Job Description 


Customer Support - Customer Support Associate - BAN000N2

Job purpose
The main objective of the role is to resolve queries related to Finance and Accounts (F&A) by handling inbound 
calls and emails coming from internal customers and also Ernst & Young vendors.
Your client responsibilities
  • CSR is expected to provide call/email support for time and expense, accounts receivable, 
  • accounts payable, general ledger, engagement maintenance and reporting inquiries
  • CSR is expected to co-ordinate with all the departments and resolve the customer query
  • Provide feedback and share best practice across different departments
Your people responsibilities
NA
  

Technical skills requirements
  • Any Graduate
  • 0-18 months of experience
Additional skills requirements
  • Excellent communication skills (written and spoken)
  • Flair for Customer Service
  • Willingness to work in shift
  • Analytical frame of mind


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