Sutherland Global Services Hiring Technical Support/ Customer Support (Voice) – Ernakulam / Kochi/ Cochin
Location : Ernakulam / Kochi/ Cochin
Experience : 0 – 2 Years
Education : UG – B.Tech/B.E. – Any Specialization, Diploma – Any Specialization, B.Sc – Any Specialization, B.Com – Commerce, Any Graduate – Any Specialization
PG – Post Graduation Not Required
Desired Profile:
Excellent communication skill in English
Tenacity to resolve issues & Good listening skills
Excellent customer service skills
Willingness to work in night shift.
http://jobsearch.naukri.com/job-listings-Technical-Support-voice-Customer-Suppor-voice--Sutherland-Global-Services-Inc-Ernakulam-Kochi-Cochin-0-to-2-011112003467?xz=10_0_3&xo=&xp=1&xid=135243760283024000&qp=freshers&id=&f=-011112003467 - link to see Job details
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 31,000 professionals offering "Right Sourced TM" seamlessly blended services from its 31 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with leading F500 clients to help them excel in their industry and maximize their customer lifetime value. People are our assets and we invest in training you to be ready for the job and also provide with multiple career options within Sutherland to cater to your growth and aspirations. |
Designation | Technical Support (voice) / Customer Suppor (voice) - 50 Opening(s) |
Job Description | Dear Candidate, Greetings from Sutherland Global Services Inc....!!! We have openings for Technical Support and Customer Support Executives - (Voice) Desired Candidate Profile: Any graduate/ Fresher Fresher/ Experienced Typing speed of 25 WPM with 85% Accuracy Excellent Communication Skill Good technical Knowledge (For Technical Support Process) Willing to Work in Night Shift Aptitude for Customer Service (For Customer Support Process)
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Desired Profile | Excellent communication skill in English Tenacity to resolve issues & Good listening skills Excellent customer service skills Willingness to work in night shift. |
Experience | 0 - 2 Years |
Industry Type | BPO, Call Centre, ITeS |
Role | Associate/ Senior Associate -(Technical) |
Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
Education | UG - B.Tech/B.E. - Any Specialization, Diploma - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, Any Graduate - Any Specialization PG - Post Graduation Not Required |
Compensation: | INR 1,50,000 - 2,75,000 P.A |
Location | Ernakulam / Kochi/ Cochin |
Keywords | Customer Service, Customer support, Technical Support, tech, voice, good communication, MNC,executive, BPO, tsr, CSR, KPO, Call Centre |
Contact | Sonia Chandran - HR 6th Floor, Kandomkulathil Towers (Federal Bank Bui Opp. Maharaja’s College Ground, M.G.Road ,Kerala,India 682011 |
Telephone | 0484-4413567 |
sonia.chandran@sutherlandglobal.com | |
Website | http://www.sutherlandglobal.com |
Job Posted | 09 Nov |
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