Tech Mahindra Walkin For Associate /Sr. Associate
Walk In Dates: 31st Oct till 9th Nov 2012 (except Sat & Sun).
Time: 12:00am 4:00pm
Venue:
Tech Mahindra,
West Wing, Training Block,
Basement Area (-1 Floor), RMG Room,
Phase 3, Hinjewadi,
Pune.
+91-020- 42256713
Email Id: es0034386@techmahindra.com
Candidates are required to carry their CV along with a Photo Id Proof
Location : Pune
Experience : 0 – 2 Years
Education : UG – Any Graduate
PG – Post Graduation Not Required, Any PG Course
- Any Graduate (Except BE, B. Tech, MCA, MCM, MBA)
- 0-2 years of experience in any BPO/Non BPO Industry
- Semi-technical experience will be preferred
- Work Location is Tech Mahindra, Hinjewadi, Phase 3, Pune
Skill Set:
- Excellent communication skills in English – both spoken and written & good presentation skills
- Good knowledge of Telecom Infrastructure Technologies.
- Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets
- Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs
- Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required
- Ability to work effectively in a team environment and collaboratively with other departments
- Ability to review and analyze customer needs and provide appropriate client options/solutions
- Ability to manage a demanding workload
- Excellent communication skills in English – both spoken and written & good presentation skills
- Good knowledge of Telecom Infrastructure Technologies.
- Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets
- Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs
- Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required
- Ability to work effectively in a team environment and collaboratively with other departments
- Ability to review and analyze customer needs and provide appropriate client options/solutions
- Ability to manage a demanding workload
Mandatory:
- Should be open to working in shifts (including night shifts) & 24*7 working environment.
- Should be open to working in shifts (including night shifts) & 24*7 working environment.
Address:
Tech Mahindra,
West Wing, Training Block,
Basement Area (-1 Floor), RMG Room,
Phase 3, Hinjewadi
Pune.
Tech Mahindra,
West Wing, Training Block,
Basement Area (-1 Floor), RMG Room,
Phase 3, Hinjewadi
Pune.
http://jobsearch.naukri.com/job-listings-Associate-sr-Associate-International-Telecom-Semi-Voice-Process-Tech-Mahindra-Ltd--Pune-0-to-2-261012002803?xz=10_0_5&xo=&xp=2&xid=135176553683046100&qp=TECH+mAHINDRA&id=&f=-261012002803 - link to see Job Details
| Tech Mahindra is part of the US $7.1 billion Mahindra Group, in partnership with British Telecommunications plc (BT), the world's leading communications service provider. Focused primarily on the telecommunications industry, Tech Mahindra is a leading global systems integrator and business transformation consulting organization. Tech Mahindra has recently expanded its IT portfolio by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. The solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BPO. With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America. Tech Mahindra has successfully implemented more than 15 Green Field Operations globally and has over 113 active customer engagements in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators. In the Telecom sector, Tech Mahindra has niche and proven domain expertise, distinctive IT skills, research and development, innovative delivery models and approach to offshoring. The company's solutions enable clients to maximize returns on IT investment by achieving fast time to market, reduced total cost of ownership and high customer satisfaction. Tech Mahindra's achievements have been recognized by various industry analysts, forums and clients - winning several prestigious awards and accolades. Recently AT&T, a premier global communications company, awarded Tech Mahindra the '2010 AT&T Supplier Award' for its superior products and services, enhanced cost structures and best-in-class approaches that contributed to their overall success during the past year. This award is a recognition of Tech Mahindra's outstanding performance and service to AT&T affiliates during the past year. Tech Mahindra has a global footprint through operations in more than 25 countries with 17 sales offices and 13 delivery centers. Assessed at SEI CMMi Level 5 and PCMM Level 5, Tech Mahindra's track record for value delivery is supported by over 35,200 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified. |
| Designation | Associate /sr. Associate - International Telecom Semi Voice Process |
| Job Description | JD & Skill Set: - Any Graduate (Except BE, B. Tech, MCA, MCM, MBA) - 0-2 years of experience in any BPO/Non BPO Industry - Semi-technical experience will be preferred - Work Location is Tech Mahindra, Hinjewadi, Phase 3, Pune Skill Set: - Excellent communication skills in English - both spoken and written & good presentation skills - Good knowledge of Telecom Infrastructure Technologies. - Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets - Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs - Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required - Ability to work effectively in a team environment and collaboratively with other departments - Ability to review and analyze customer needs and provide appropriate client options/solutions - Ability to manage a demanding workload Mandatory: - Should be open to working in shifts (including night shifts) & 24*7 working environment. Walk In Dates: 31st Oct till 9th Nov 2012 (except Sat & Sun). Time: 12:00am 4:00pm Venue: Tech Mahindra, West Wing, Training Block, Basement Area (-1 Floor), RMG Room Phase 3, Hinjewadi Pune Contact Person: Elizabeth Kumar +91-020- 42256713 Email Id: es0034386@techmahindra.com Candidates are required to carry their CV along with a Photo Id Proof |
| Desired Profile | Please refer to the Job description above |
| Experience | 0 - 2 Years |
| Industry Type | IT Software, Software Services |
| Role | Associate/ Senior Associate -(NonTechnical) |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Education | UG - Any Graduate PG - Post Graduation Not Required, Any PG Course DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required |
| Location | Pune |
| Keywords | associate, ites, bpo, call centre, customer care, customer service, telecom process, operations, bpo operation, call centre executive, international bpo, callcenter bpo, international call center, customer care executive, call center, domestic bpo |
| Contact | Tech Mahindra Ltd |
| es0034386@techmahindra.com | |
| Website | https://www.techmahindra.com |
| Job Posted | 31 Oct |
| Reference | Naukri/ Associate BPO |
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