Friday, October 26, 2012

ATeN Systems & Technologies Hiring Engineer – Technical Support


ATeN Systems & Technologies Hiring Engineer – Technical Support

Location : Pune

Experience: 0 to 1 yrs.

Education: (UG – B.Tech/B.E. – Civil, B.Arch – Architecture) AND (PG – M.Tech – Civil, M.Arch – Architecture)

http://www.atensystech.com/  - link to know about company 



http://www.atensystech.com/contactus.html  - link to see Contact Details 


Head Office:
ATeN Systems & Technologies Pvt. Ltd.
1032/3, G3, Shatdeep Society, Deep Bangla Square, Near DSK Toyota, Model Colony, Shivaji Nagar, PUNE - 411016
Fixed Line +91-(20)-25666637
Contact Person: Imran Aslam (Executive Director)
Mobile #: +91-9960147947

Regional Office (South):
109/6, 2nd floor, 20th main, 5th Block, Rajaji Nagar,
BANGALORE - 10
Contact Person: Amit Dixit (Regional Manager)
Mobile #: +91-9886012121

Regional Office (East):
1/64 B. P. Township,
KOLKATA - 700094
Contact Person: A.M. Siraj (Regional Manager)
Mobile #: +91-9830025211

Regional Office (North & Central):
FA 292/ 2nd Floor, Mansarovar Garden
NEW DELHI - 110015
Contact Person: Uday Yadav (Regional Manager)
Mobile #: +91-9826640808
Contact Person: Navneet Puranik (Sales Manager)
Mobile #: +91-8888804138
Engineer - Technical Support ( Civil / Architecture)
by ATeN Systems & Technologies Pvt Ltd in Pune
Experience: 0 to 1 yrs.  | Salary: INR 1,25,000 - 2,00,000 P.A  |  Opening(s): 2Posted on: 25 Oct


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Job DescriptionSend me Jobs like this
Job Responsibilities:-

  • Technical Support for STAAD.Pro and other Bentley's Infrastructural Development Softwares.
  • Responsible for Product Technical Demonstrations.
  • Understanding Customer Requirements.
  • Objection Handling.
  • Work with other technical team members in benchmarking (responding customer's design & technical requirements).
  • Beating the competition technically.
  • Responsible for effective implementation of STAAD.Pro V8i and other Bentley Suite of solutions by conducting orientation programs.
  • Supporting customers over leveraging the software capabilities.
  • Resolving user application queries or problems.
  • Work closely with technical team to refine technical development plans based upon user inputs.
Other Responsibilities:-
  • Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
  • Configuration of client's equipment to connect to the Internet via modem/DSL Router for troubleshooting as and when required.
  • Able to work independently and efficiently to meet deadlines.
  • Adhere to ATeN's Support Services best practices.
(We are also looking for Regional Sales Managers for South & West Region and Business Development Executives for Maharashtra & Madhya Pradesh. For more details please communicate on shital@atensystech.com or call on 020-25666637)*
Salary:
INR 1,25,000 - 2,00,000 P.A
Industry:
IT Software, Software Services
Functional Area:
Others
Role Category:
Other
Role:
Other

Desired Candidate Profile
Education:
(UG - B.Tech/B.E. - Civil, B.Arch - Architecture) AND (PG - M.Tech - Civil, M.Arch - Architecture)
Good Technical knowledge in Bentleys Software like STAAD.Pro , Pro/Steel etc. working knowledge on the softwares shall be an added advantage
Able to promptly answer support related email, phone calls and other electronic communications
Self motivated, detail-oriented, organized, enthusiastic and innovative
Able to work independently and efficiently to meet deadlines.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Work in a fast-paced environment.
Professional appearance and presentation is essential
A good team player with positive working attitude 
Company Profile
ATeN Systems & Technologies Pvt Ltd
http://www.atensystech.com
ATeN Systems And Technologies Pvt. Ltd. is an Indian Software company having a strong distribution network for ANSYS (USA), Bentley (USA) and NCGCAM (UK) suite of solutions.

ATeN has a joint venture with GKS Inc .(USA) under the name GKS Software Services Pvt. Ltd. in India, which is the biggest facility of Reverse Engineering Services in India.

200+ Indian and overseas customers on list being handled by a strong team of 40+, across various Regional Offices in Pune, Bangalore, Kolkata, New Delhi and Jabalpur

With cutting edge technology, excellent facilities and strong process driven teams, we have earned a reputation for excellence in all these areas.

Contact Details
Recruiter Name:
Shital
Contact Company:
ATeN Systems & Technologies Pvt Ltd
Address:
1032/2 G3 Shatdeep Society Deep Bangla Square Modal Colony Shivaji Nagar Pune,Maharashtra,India 410403
Telephone:
91-20-25666637
Reference Id:
TSE01/12
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