3DPLM Software walk-in for Technical support Engineers (0 to 2)
Job Role: Techncial Support Engineer
Qualification: BE/BTECH
Date of Drive: 25th January
Salary Offered: 3 to 3.25 lpa
Experience: 0 to 2 years
Skills: Strong technical and problem solving skills
Location: Pune
Walk in for Technical Support in PLM Domain
by 3D PLM Software Solutions Ltd. in Pune
Experience:
0 to 2 yrs. | Salary: INR 3,00,000 - 3,50,000 P.A Posted on: 22 Jan
Hello,
We are having a walk in for technical support in PLM domain position. Please walk in to our office on 23rd & 25th January between 10 AM to 12 PM.
Job Description:
1) Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
2) Reproduce customer issue in-house, this will require recreating the customer environment in-house.
3) Determine source of customer problem (product based, installation
and administration issue) and suggest bypass methodologies if available.
4) Submit and track issue with Development Team
5) Validate Solutions provided by development team
6) Coordinate communications between yourself, development team, and the customer
7) Organize calls with customer to converge upon a resolutions
8) Coordinate efforts with R&D and other DS teams to meet customers targets
9) Manage defect communications between Dassault Systemes Support & the customer
Venue:-
3DPLM Software Solution
Red Fort Bldg,
Plot No. 15/B Pune Infotech Park
M. I. D. C. Hinjewadi Taluka Mulshi
Phase 1 Pune
Contact Person: Deepti Deshpande
Candidates with no experience should have marks 60% and above in 10th, 12th & BE with no backlogs. Good English communication is mandatory.
Please bring:-
A print out of this mail (to be shown at the security)
Hard copy of your updated CV & 1 Passport size photograph
Pls Note; Candidates who have appeared for the interview in the last 6 months cannot re-apply.
You pls send your resume on deepti_deshpande@ 3dplmsoftware. com
Regards,
Deepti
Salary:
INR 3,00,000 - 3,50,000 P.A
Industry:
IT-Software / Software Services
Functional Area:
IT Software - Application Programming, Maintenance
Role Category:
Admin/Maintenance/Security/Datawarehousing
Role:
Technical Support Engineer
Desired Candidate Profile
Education:
(UG - B.Tech/B.E. - Any Specialization, Automobile, Aviation,
Mechanical, Metallurgy, Production/Industrial)
OR
(PG - M.Tech - Any Specialization,
Automobile, Aviation, Mechanical, Metallurgy, Production/Industrial)
AND
( Doctorate - Doctorate Not
Required)
Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
Reproduce customer issue in-house, this will require recreating the customer environment in-house.
Determine source of customer problem (product based, installation and
administration issue) and suggest bypass methodologies if available.
Submit and track issue with Development Team
Validate Solutions provided by development team
Coordinate communications between yourself, development team, and the customer
Organize calls with customer to converge upon a resolutions
Coordinate efforts with R&D and other DS teams to meet customers targets
Manage defect communications between Dassault Systemes Support & the customer
Company Profile
3D PLM Software Solutions Ltd.
3DPLM Software Solutions Limited (3DPLM) is a 58:42 joint venture between Geometric Ltd., a specialist in
Product Lifecycle Management (PLM) software development and Dassault
Systemes (Nasdaq : DASTY; Euronext Paris : #13065, DSY.PA), the world's
leading provider of CAD tools and PLM solutions.
Established in 2002, at 3DPLM, we work on
product development, industrialization, maintenance, documentation, and
market support for cutting-edge and innovative products like CATIA,
ENOVIA, DELMIA, SIMULIA, 3DVIA, SolidWorks and ACIS.
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